General Information

HOW TO GET HERE
Situated in the Rocky Mountains of Alberta, the town of Banff is located inside the boundaries of the Banff National Park.  It is approximately 128 kilometres (80 mile) west of Calgary, 401 kilometres (250 miles) southwest of Edmonton, and 850 (530 miles) east of Vancouver. Commercial airlines service each of these three Canadian cities and buses / shuttles to Banff and Lake Louise run year round.

Banff is easily accessed by bus or car using the Trans-Canada Highway.  Calgary to Banff driving time is about 2 hours depending on traffic and road conditions.  Speed limits inside the national park are 90 km/hour. Unless you already have an Annual Parks Pass for your vehicle, expect to pay an entry fee per person/group at the entrance gate.


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PARKING
If you require parking overnight, please obtain a parking pass from the Patient Registration & Information desk. Free temporary visitor parking is available 24 hours a day.

PATIENT/RESIDENT VISITING HOURS
Families are welcome to visit residents in St. Martha’s Place at any time; all other visitors are welcome between 9:00 AM and 10:00 PM.
Patients on Acute Care may receive visitors between the hours of 11:00 AM and 8:30 PM.
All children should be accompanied by an adult.

ROOMS
The hospital has private and semi-private rooms on Acute and Continuing Care.

HOSTEL ROOMS
The hospital has a hostel room with two single beds available for escorts or family members of patients and pre or post operative patients although no nursing service is provided to guests in these rooms. Bookings can be made through the Patient Registration & Information Desk.  A nominal fee is charged for the use of these rooms. A refundable key deposit is required at the time of check-in.

SAFEKEEPING
The hospital has limited safekeeping facilities and is not responsible for any personal items you bring with you. We encourage you to send or leave valuable items at home.

SMOKING / ALCOHOL
Smoking is not permitted anywhere on hospital property, nor is the consumption of alcohol or non-prescription drugs. 

OUTPATIENT CLINICS
Consultant specialists hold specialty clinics at the hospital. A referral from your family physician is required to access these clinics. Services include:

Plastic Surgery / Hand Clinic
Orthopaedic Clinic
Sport Medicine Clinic

MENTAL HEALTH
Services are provided through a social worker that is available at Banff Mineral Springs Hospital Monday to Friday. They provide psycho-social assessments and support to inpatients of the hospital, patients in emergency as well as clients of community care.
Urgent mental health services are available with no appointment or health care card required, every day of the week from 14:00 – 22:00 through the Emergency department.
DISTRESS LINE: 1-888-787-2880

ALCOHOLICS ANONYMOUS
Meetings are held on Mondays (alcoholics only) Tuesdays and Fridays (open to all addictions) in the Hospital’s Cafeteria starting at 8pm.

More information:
1-877-678-3811
www.area78.org

P.A.R.T.Y. Program
P.A.R.T.Y. stands for Prevent Alcohol and Risk-Related Trauma in Youth. Mineral Springs Hospital engages local youth with a one day simulation at the hospital. The exercise informs youth about trauma (injury) to promote behaviours that will reduce risk or situations that will result in injury. For more information please consult the national website at:

P.A.R.T.Y. Website